Installing server components

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To install server components for Mobile Session Print, please follow the steps below.

Technical requirements

For installation of the Mobile Session Print server component one of the following operating systems is necessary:

  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows Server 2008 R2 SP1

Core versions and cluster installations aren’t supported.

Note! The root certificate DigiCert High Assurance EV Root CA must exist in the certificate store. If it’s been removed, download and reinstall it. Download: https://www.digicert.com/digicert-root-certificates.htm

Mobile Session Print is an optional feature which you can install also on separate servers. We don’t recommend to install this feature on servers ordinary users can interactively logon to.

Mobile Session Print can be installed together with the following ThinPrint com­ponents on a single server (provided it’s supported by the respective operating sys­tem):

  • License Server
  • ThinPrint Engine

Note! If Mobile Session Print and License Server are to run on the same server that’s running Windows 2008 R2 and the Windows name differ from the external URL, you must add the following two values to the Windows Registry manually:
1. hkey_local_machine\system\CurrentControlSet\Services\Lanman­Server\Parameters\DisableStrictNameChecking (REG_DWORD) = 1
2. hkey_local_machine\system\CurrentControlSet\Control\Lsa\MSV1_0\Back­ConnectionHostNames (MultiString) = FQDN of the external URL (example: external.mydomain.com)

 

User account for installation

The servers on which License Server and ThinPrint Mobile Session Print are to be installed must be members of the same domain. For all stages of installation and con­figuration, you will need a normal domain user account with local administrator per­missions:

  • To install and configure the software, set up a normal user account in the AD (Active Directory). ServiceAccount used here as an example.
  • Then give this account local administrator permissions on both the license server and on the Mobile Session Print server.

 

Installing License Server

  • Before beginning installation, we recommend deactivating any virus scanner.
  • Log in as a domain user with local administrator permissions (see above).
  • Start the License Server installer, e. g. Setup_ThinPrint_11_Complete_x64.exe or ThinPrintLicenseServer_x64.exe.
  • Then select Install ThinPrint License Server if you used the bundle installer, i. e. Setup_ThinPrint_11_Complete_x64.exe.
Starting the License Server installer

Starting the License Server installer

  • If the Installation Assistant displays requirements for installation, click Install.
Installation requirements may be displayed

Installation requirements may be displayed

– The License Server Readiness Check will open.

  • It may run for several minutes.
  • It will show you if all installation requirements have been met (green check marks).
  • Proceed only when you have all green check marks on the left.
License Server Readiness Check

License Server Readiness Check

  • In the Welcome window of the InstallShield Wizard, click Next.
  • Read and accept the License Agreement and click Next to continue.
  • Select the installation folder and confirm with Next.
Installation folder

Installation folder

  • In the Ready to Install window, click Install.
  • In the next window, select Demo mode and confirm with Finish.
Selecting Demo mode

Selecting Demo mode

  • The Management Console will open in a web browser.
    If necessary, enable Java Script in the browser settings.
  • It’s useful to install ThinPrint Mobile Session Print before logging in (see below).

More information: see Installing License Server.

 

Installing Mobile Session Print

If you already use an older Mobile Session Print version, perform an update installa­tion (without uninstalling the older version before).

Note! The root certificate DigiCert High Assurance EV Root CA must exist in the certificate store. If it’s been removed, download and reinstall it. Download: https://www.digicert.com/digicert-root-certificates.htm

  • Before beginning installation, we recommend deactivating any virus scanner.
  • Log in as a domain user with local administrator permissions (see User account for installation).
  • Start the installer program, e. g. Setup_ThinPrint_11_Complete_x64.exe or Setup_ThinPrintMobilePrint_x64.exe.
  • Then select Install ThinPrint Mobile Print if you used the bundle installer, i. e. Setup_ThinPrint_11_Complete_x64.exe.
Starting the Mobile Session Print installer

Starting the Mobile Session Print installer

  • Select a language and click OK.
Selecting a language

Selecting a language

  • Confirm the Welcome window with Next.
Confirming the Welcome window

Confirming the Welcome window

  • Read the license agreement and confirm with Next.
Reading and accepting the license agreement

Reading and accepting the license agreement

  • Select the installation folder and confirm with Next.
Selecting the installation folder

Selecting the installation folder

  • Enter the License Server address if it’s installed on a different machine. Confirm with Next.
Entering License Server address, if required

Entering License Server address, if required

  • If the account you’re using to install Mobile Session Print shouldn’t have admin permissions on the License Server you’ll be asked for. Enter appropriate creden­tials. Confirm with OK.
Entering admin credentials for the License Server, if required

Entering admin credentials for the License Server, if required

  • Select a TCP port for accessing the Mobile Session Print server (by the mobile devices) via https if the default TCP port 443 is already in use. Con­firm with Next.
Entering an alternative TCP port for https connections, if required

Entering an alternative TCP port for https connections, if required

  • Click Install to start the installation process.
Starting the installation process

Starting the installation process

  • Click Finish to confirm the successful installation.
Finishing the installation

Finishing the installation

  • To conclude the installation you’ll be asked to restart the system. Confirm with Yes.
Restarting Windows

Restarting Windows

– Check whether the ThinPrint root certificate

  • ThinPrintMobilePrint Instance CA

can be found in the Mobile Session Print server’s certificate store in

  • Certificates (Local Computer)\Trusted Root Certification Authori­ties\Certificates

If not, copy it from

  • Certificates (Local Computer)\Personal\Certificates

to

  • Certificates (Local Computer)\Third-Party Root Certification Authori­ties\Certificates.

 

Installing ThinPrint Engine on a Remote Desktop Session Host

Before beginning installation on a terminal server (or Remote Desktop Session Host), we recommend deactivating any virus scanner.

In Windows Explorer on the terminal server, establish at least one connection to a printer on the Mobile Session Print server using administrator permissions.

  • Start the installation program, e. g. Setup_ThinPrint_11_Complete_x64.exe or Setup_ThinPrintEngine_x64.exe.
  • Select Install ThinPrint Engine if you use the bundle installer Setup_Thin­Print_11_Complete_x64.exe.
Start ThinPrint Engine installation program

Start ThinPrint Engine installation program

  • Select your language and click OK.
Select a language

Select a language

  • InstallShield Wizard will open. Click Next.
InstallShield Wizard

InstallShield Wizard

  • Read the license agreement and accept it. Click Next.
License agreement

License agreement

  • Select Terminal Server. Click Next.
Select Terminal Server

Select Terminal Server

  • Enter the License Server address if it’s installed on a different machine. Confirm with Next.
Enter License Server address if necessary

Enter License Server address if necessary

  • If the account you’re using to install ThinPrint Engine shouldn’t have admin per­missions on the license server you’ll be asked for. Enter appropriate credentials. Confirm with OK.
Entering admin credentials for the license server, if required

Entering admin credentials for the license server, if required

  • Confirm installation folder with Next.
Confirm installation folder

Confirm installation folder

  • Click Install.
Click Install

Click Install

  • Click Finish.
InstallShield Wizard completed

InstallShield Wizard completed

  • Click Yes to reboot the server.
Click Yes to reboot the server now

Click Yes to reboot the server now

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