Problem
The ThinPrint Client for Mac configuration tabs are blank. No printers are displayed, even though local printers are installed.
Cause
The issue occurs on MAC OS High Sierra. The ThinPrint Client configuration file “thnuclnt.conf” is corrupted.
Applies to product
ThinPrint Client for MAC
Solution
1. Delete the .conf file for the affected user (~\.thnuclnt-rdp\thnuclnt.conf).
2. Reboot the Mac.
3. Log back in with user credentials. The .conf file will get recreated.
4. Check if printers are visible in the ThinPrint Client GUI.