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GUI Issues

Support Center/Knowledge Base/Troubleshooting/GUI Issues

Personal Printing 4.0 Jobviewer login failed

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Problem

it is not possible to log on to JobViewer if the password contains a “:” (colon) even Microsoft does allow the colon as a valid character in the password.

Cause

This special character is used internally by design for the login process and therefore cannot be used in the password.

Solution

Unfortunately, this cannot be avoided. This is a design choice, which makes colons invalid characters for authentication purposes. Other special characters like ‘;’, ‘=’ and ‘&’ are not affected and working fine.

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  • Importing a user gives error “No valid security identifier (sid)”
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