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Font & Formatting Issues

Support Center/Knowledge Base/Troubleshooting/Font & Formatting Issues

Blank Pages

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Problem

Print jobs will print out blank.

Cause

The windows print spooler folder where the job is rendering lacks the correct permissions for users.

Applies to product

ThinPrint Engine (any version)

ThinPrint RDP Engine (any version)

Solution

Check the permissions for C:\Windows\System32\Spool\printers and add checkmark to the effective permissions.

Then go to services.msc and  restart the print spooler service.

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Font & Formatting Issues
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