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GUI Issues

Support Center/Knowledge Base/Troubleshooting/GUI Issues

Configuration error when opening ThinPrint Management Console

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Problem:
When opening the ThinPrint Management Console (web interface) you will see an error like the following:

Server Error in ‘/fw’ Application.
——————————————————————————–
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Unrecognized attribute ‘targetFramework’. Note that attribute names are case-sensitive.

Source Error:
Line 24: <httpRuntime requestValidationMode=”2.0″/>
Line 25: <globalization enableClientBasedCulture=”true” uiCulture=”auto” culture=”auto”/>
Line 26: <compilation targetFramework=”4.0″>
Line 27: <assemblies>
Line 28: <add assembly=”System.Web.Abstractions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35″/>

Source File: C:\Program Files\ThinPrint License Server\WebApps\fw\web.config Line: 26
——————————————————————————-
Version Information: Microsoft .NET Framework Version:2.0.50727.6387; ASP.NET Version:2.0.50727.6387

Cause:
The .Net Framework version is probably not set correct for the “ThinPrint (Cortado) Administration Framework”.

Solution:

  1. Open IIS Manager
  2. Go to Application Pools
  3. Edit the “ThinPrint (Cortado) Administration Framework”.
  4. Set the .Net Framework to the latest one available.

 

 

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Tags:Issue_ErrorsIssue_GUIIssue_Management Console

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