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Printing Issues

Support Center/Knowledge Base/Troubleshooting/Printing Issues

Print Spooler Crash

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Problem:
When printing the Spooler crashes randomly. 

Cause:
Problem is due to TPview.dll 11.0.1290 FontUtility singleton implementation as it attempts to initialize the DLL objects.

Applies to: 

ThinPrint Engine 11.0+

TPView.dll 11.0.1292

 

Solution:
Update file TPView.dll 11.0.1292 or higher

 

 

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Tags:Issue_CrashIssue_Performance

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