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Driver Issues

Support Center/Knowledge Base/Troubleshooting/Driver Issues

“Printer settings could not be saved. This operation is not supported” – Windows 2012 and above

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Problem:
You are not able to attach a ThinPort to a printer queue that rely on a v4 printer driver located on a Windows Server 2012x.

Cause:
Microsoft does not support third-party port monitors in the v4 driver model or with print class drivers (see image below).

Workaround:
Be aware of printer driver type and do not install a class 4 driver for a ThinPrint Port.

 

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Tags:Issue_Printer Drivers

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