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Printing Issues

Support Center/Knowledge Base/Troubleshooting/Printing Issues

Client site rendering for TPOG printers causes print jobs to vanish

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Problem:
When the TPOG printer properties option “Render on Client” is activated, and when you attempt to print from a remote computer, the job then disappears.

Cause:
TPWinPrn is not capable of rendering the print jobs on remote computers until version 9.2.

Solution:
Upgrade to ThinPrint Engine version 10 and use ThinShare feature.

 

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