Windows Photo Viewer printing dialog shows different printer preferences from those you see when opening the printer properties directly in the native printer driver.
The Windows Photo Viewer Registry entries have become corrupted.
see solution below
The corrupted Registry Keys for Photo Viewer need to be deleted.
Remove the “PhotoPrintingWizard” entry from the following Registry Keys:
Current logged on user hive: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\
All users hive: HKEY_USERS\<USER-SID>\Software\Microsoft\Windows\CurrentVersion\Explorer\
NOTE: Photo Viewer will re-create the sub keys that were deleted the next time the user logs into their session and opens the printer dialog of the Photo Viewer.