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Driver Issues

Support Center/Knowledge Base/Troubleshooting/Driver Issues

Error “Printer settings could not be saved. This operation is not supported.”

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Problem

You are not able to attach a ThinPrint Port to a printer queue on a machine with OS Win2012+.

Cause

Microsoft does not support third-party port monitors in the type v4 driver model or with print class drivers.

Applies to product

ThinPrint Engine 10+

ThnPrint RDP Engine 10+

Solution

Type v3 drivers are still supported with the latest windows OS. Install a native driver type 3 and then attach the ThinPrint port.

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Tags:Issue_ErrorsIssue_Ports

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Driver Issues
  • PrintBRM fails to restore print queues…Error 0x800706d9
  • “Printer settings could not be saved. This operation is not supported” – Windows 2012 and above
  • Empty paper source trays with Konica/Minolta UPD
  • “Unable to install printer. The print processor does not exist.” error when manually adding ThinPrint Output Gateway template
  • Print Jobs vanish
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