Technical remote desktop requirements

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Be sure that the TCP ports for communication and printing via TCP/IP are not being blocked by another program or by a server-side or client-side firewall. Default ports are:

  • License Server inbound: 135, 4004 and 4005
  • ThinPrint Engine outbound: 4000 for printing, 135 and 4005 to the License Server
  • AutoConnect outbound: 4100 to the ThinPrint HA service on print servers (RPC)
  • Connection Service inbound: 4000 and 4001
  • ThinPrint Client inbound: 4000 for print jobs from the ThinPrint Engine
  • ThinPrint Client outbound: 4001 to the Connection Service

ThinPrint Engine

Supported operating systems

  • Windows 10, 8.1, 8 and 7 SP1 – x64 only
  • Windows Server 2019, 2016, 2012 R2, 2012 and 2008 R2 SP1
  • all Core versions of the server operating systems above

Also required:

  • .NET Framework version 3.5
    For Windows 2012, please install .NET Framework 3.5 additionally.
  • For Session-in-Session to a XenApp server or XenDesktop: Citrix ICA Client v10.0 or later

Note! Depending on the operating system in use, the installation of Microsoft hotfixes may be required. To check this, please use the ThinPrint Diagnostic Utility.

ThinPrint Engine can be installed together with the following ThinPrint components on the same server (provided it’s supported by the respective operating system):

  • License Server
  • Mobile Session Print
  • Connection Service
  • Host Integration Service

License Server

Supported server operating systems

  • Windows Server 2019, 2016, 2012 R2, 2012 and 2008 R2 SP1

Also required:


For License Server installation and configuration, you will need a normal domain user account with local administrator permissions:

  • To install and configure the software, set up a normal user account in the AD (Active Directory). LicService used here as an example.
  • Then give this account local administrator permissions on the license server.

ThinPrint Client

  • Workstations or local print servers: Windows 10, 8.1, 8, 7 SP1, 2016, 2012 R2, 2012, 2008 R2 SP1
  • ThinPrint gateway appliances, e. g. ThinPrint Hub or SEH TPG
  • other ThinPrint Client versions are available for Apple MacIntosh, Linux, Win­dows 2008, 2003, 2000, NT 4, Vista, XP, ME, 98, 95 (with Windows-Installer version 2.0 and later)
  • Thin Clients with embedded ThinPrint Client
  • A server name maximum of 15 characters (based on Microsoft naming convention)


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