TCP ports
Be sure that the TCP ports for communication and printing via TCP/IP are not being blocked by another program or by a server-side or client-side firewall. Default ports are:
- License Server inbound:
- 4004 (for access to the web console)
- 135 and 4005 (for license queries)
- ThinPrint Engine outbound:
- 4000 (for print jobs)
- 135 and 4005 (to the license server)
- ThinPrint HA on print servers inbound:
- 4100 (from AutoConnect via RPC)
- Dynamic RPC ports (at least for the TPPrintSvc.exe)
- Tracking on the SQL server inbound:
- 1434 (UDP, from ThinPrint Engines)
- 1433 (TCP, from ThinPrint Engines)
- Connection Service inbound:
- 4001 (from ThinPrint Clients)
- 4000 (from ThinPrint Engines or Management Services)
- ThinPrint Client inbound:
- 4000 (for print jobs from ThinPrint Engines as well as for printer list queries)
- ThinPrint Client outbound:
- 4001 (to the Connection Service)
ThinPrint Engine
ThinPrint requires the following:
Supported operating systems
- Windows 11, 10
- Windows Server 2022, 2019, 2016, 2012 R2
- all Core versions of the server operating systems above
Also required:
- a server name maximum of 15 characters (based on Microsoft naming convention)
- Server role Print and Document Services is enabled
- Minimum one printer is shared (requirement for high availability and load balancing)
- If necessary: Microsoft SQL Server 2005 Express or later for the Tracking database
Note! Depending on the operating system in use, the installation of Microsoft hotfixes may be required. To check this, please use the ThinPrint Diagnostic Utility.
ThinPrint Engine can be installed together with the following ThinPrint components on the same server (provided it’s supported by the respective operating system):
- License Server
- Management Services
- Connection Service
Note! Can't be installed together with the ezeep Blue PrintApp.
License Server
Supported server operating systems
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
Also required:
- a server name maximum of 15 characters (based on Microsoft naming convention)
Permissions
For License Server installation and configuration, you will need a domain user account with local administrator permissions.
ThinPrint Client
Workstations or local print servers: Windows 11, 10
- ThinPrint gateway appliances, e. g. ThinPrint Hub or SEH printserver ONE
- Other ThinPrint Client versions are available for Apple MacIntosh, Linux, Windows 2008, 2003, 2000, NT 4, Vista, XP, ME, 98, 95 (with Windows-Installer version 2.0 and later)
- Thin Clients as well as network printers with embedded ThinPrint Client