Technical print server requirements

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TCP ports

Be sure that the TCP ports for communication and printing via TCP/IP are not being blocked by another program or by a server-side or client-side firewall. Default ports are:

  • License Server inbound:
    • 4004 (for access to the web console)
    • 135 and 4005 (for license queries)
  • ThinPrint Engine outbound:
    • 4000 (for print jobs)
    • 135 and 4005 (to the license server)
  • ThinPrint HA on print servers inbound:
    • 4100 (from AutoConnect via RPC)
  • Tracking on the SQL server inbound:
    • 1434 (UDP, from ThinPrint Engines)
    • 1433 (TCP, from ThinPrint Engines)
  • Connection Service inbound:
    • 4001 (from ThinPrint Clients)
    • 4000 (from ThinPrint Engines, Management Center or Management Services)
  • ThinPrint Client inbound:
    • 4000 (for print jobs from ThinPrint Engines as well as for printer list queries)
  • ThinPrint Client outbound:
    • 4001 (to the Connection Service)

ThinPrint Engine

ThinPrint requires the following:

Supported operating systems

  • Windows 10, 8.1, 8 and 7 SP1 – x64 only
  • Windows Server 2019, 2016, 2012 R2, 2012 and 2008 R2 SP1
  • all Core versions of the server operating systems above
  • Windows Server 2008 R2 SP1 also as Failover Clusters

Also required:

  • .NET Framework version 3.5
    For Windows 2012, please also install .NET Framework 3.5.
  • Server role Print and Document Services is enabled
  • Minimum one printer is shared (requirement for high availability and load bal­ancing) 
  • If necessary: Microsoft SQL Server 2005 Express or later for the Tracking and the Management Center databases

Note! Depending on the operating system in use, the installation of Microsoft hotfixes may be required. To check this, please use the ThinPrint Diagnostic Utility.

ThinPrint Engine can be installed together with the following ThinPrint components on the same server (provided it’s supported by the respective operating system):

  • License Server
  • Mobile Session Print (up to ThinPrint version 11)
  • Management Center
  • Management Services
  • Connection Service
  • Host Integration Service

License Server

Supported server operating systems

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows Server 2008 R2 SP1

Per­missions

For License Server installation and configuration, you will need a normal domain user account with local administrator permissions:

  • To install and configure the software, set up a normal user account in the AD (Active Directory). LicService used here as an example.
  • Then give this account local administrator permissions on the license server.

ThinPrint Client

  • Workstations or local print servers: Windows 10, 8.1, 8, 7 SP1, 2016, 2012 R2, 2012, 2008 R2 SP1
  • ThinPrint gateway appliances, e. g. ThinPrint Hub or SEH TPG
  • Other ThinPrint Client versions are available for Apple MacIntosh, Linux, Win­dows 2008, 2003, 2000, NT 4, Vista, XP, ME, 98, 95 (with Windows-Installer version 2.0 and later)
  • Thin clients with embedded ThinPrint Client
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