Editing or deleting users
You can delete or disable users. In either case, their user licenses become free – however, not till 28 days at least after they were last assigned to the users. You can then reassign licenses, if you want to import new users (see the last seven Illus. in Assigning a license to a user).
See also the FAQs: License Server.
- Remove
The user is removed from Management Console and the ThinPrint license becomes released (left arrow in Illus. below). See also the section Releasing ThinPrint licenses. - Edit
Selecting EDIT opens a dialogue, in which you can remove the check mark in front of THINPRINT ENABLED (right arrow in Illus. below). The relevant user remains on the list, but is disabled and the license becomes free. With disabling users it’s possible to deny them printing with ThinPrint.

Removing or disabling a user: the license becomes free
Mobile Session Print
Using the MOBILE PRINT option (see previous Illus.) users which already are enabled for ThinPrint can be enabled for Mobile Session Print additionally – in this case manually. Preconditions: a ThinPrint Engine license as well as a Mobile Session Print server which is already registered at the ThinPrint Notification Service. Then, with FORCE UPDATE, the settings must be sent to the Mobile Session Print server and thus to the ThinPrint Notification Service. For more information see Mobile Session Print.
Releasing ThinPrint licenses
You can release ThinPrint licenses by:
- removing ThinPrint users from the ThinPrint Management Console (left arrow in previous Illus.)
- synchronizing ThinPrint users with Active Directory users (right arrow in following Illus.)
- ThinPrint licenses of users removed from the AD beforehand (USERS DELETED in Illus. following the next one) will be released automatically if they were activated for at least 28 days.
- ThinPrint licenses of users removed from the AD beforehand, which were not activated for at least 28 days, will be shown as USERS MARKED FOR REMOVAL. These can be released using the ThinPrint Diagnostic Utility.
- ThinPrint licenses of users disabled in the AD will be shown as USERS DEACTIVATED IN AD (see last Illus. on this page). These can be released using a PowerShell script.
Synchronization with the Active Directory
If users have already been removed from the Active Directory you can synchronize the ThinPrint Management Console with the AD.
- To do so, select CONTROL PANEL→ AD SYNCHRONIZATION→ SYNCHRONIZE NOW (next Illus.).

Synchronizing Management Console users with the AD
The result is shown in the two following Illustrations. The license of a user removed from the AD is blocked if s/he hasn’t been activated for at least 28 days – up to the end of this period of time. The synchronization protocol can be saved with the options:
- COPY PROTOCOL TO CLIPBOARD and
- DOWNLOAD PROTOCOL AS XML (next Illus.)

After synchronizing with the AD: blocked ThinPrint user which wasn’t activated for at least 28 days

User removed from AD is blocked for ThinPrint licensing because s/he wasn’t activated for at least 28 days
Releasing ThinPrint licenses of users which were disabled in the AD
In case you want to release ThinPrint licenses of users which were disabled (temporarily) in the Active Directory (last Illus.) follow these steps:
- Download the synchronization protocol by selecting Download protocol as XML (right in the last following Illus.). Store it, for example, in c:\thinprint\Protocol.xml.
downloading synchronization protocol for a user disabled in the AD
- On the license server, open the PowerShell console as a member of the local THINPRINT CONFIGURATION ADMINS group.
- Run the following PowerShell script (the variable $filePath contains the path to the downloaded synchronization protocol):$filePath = “c:\thinprint\Protocol.xml”
[xml]$xml = Get-Content $filePath
$xml.ADSyncProtocolModel.users.ADSyncUser | Where-Object { $_.status -eq “Disabled” } | foreach { Remove-TPUser $_.sID }