In the ThinPrint Hub’s web console under the menu item System, you will find the following options:
- Security: Changing the Administrator password or hide the Hub from the Finder
- Reboot and Reset: Reboot the operating system or delete all data and reset the ThinPrint Hub to its factory default settings
- Backup and Restore: Run a data backup or restore previously backed up data onto the ThinPrint Hub
- Firmware Update: Update the ThinPrint Hub’s firmware to a new version
- System Time: View the system time, assign the workstation’s system time, or specify a time server
- Logging: Select which ThinPrint events are to be logged and how you can read the logs
Security
This menu is used for changing the Administrator password and to hide the Hub from the Finder.
| Menu | Function |
| Change password | • initiates Administrator password change • At the end of five minutes after a system reboot the ThinPrint Hub will change to the Read Only mode. |
| Make ThinPrint Hub invisible for the ThinPrint Hub Finder (formerly Hide ThinPrint Hub from Finder) | At the end of five minutes after a system reboot the ThinPrint Hub will disappear from the Hub Finder. |
| Save | saves the new password |
| Cancel | cancels the operation |
Reboot and Reset
This menu is used to reboot the operating system or to delete all data and reset the ThinPrint Hub to its factory default settings.
| Menu | Function |
| Reboot | initiate a system reboot • Suggestion: Save the log data in a log file beforehand because they will be deleted by a system reboot (see Illus. Logging). |
| Factory Reset | initiates a system reset to its factory default settings |
| Reboot | execute the system reboot |
| Cancel | cancels the reboot |
| Reset | resets the ThinPrint Hub to its factory default settings • Here, the software remains unchanged – particularly the current versions of firmware and frontend. But all settings will be reset to their defaults – e. g. hostname and password. • Suggestion: Backup your data beforehand (see the next section). |
| Cancel | cancels the reset |
Backup and Restore
This menu is used to run a data backup or to restore previously backed up data onto the ThinPrint Hub (Illus. below).
| Menu | Function |
| Restore | • restores a .json type backup • As a precaution, perform Backup before restoring. • If you use the Automatically add printers to printer list option, then perform a system reboot after restoring(see Illus. REBOOT AND RESET). |
| Backup | saves the settings in the file Backup.json; if this file already exists, a new file name will be generated, e. g. Backup (1).json. |
Firmware Update
This menu is used to update the ThinPrint Hub’s firmware to a new version (following four Illus.). See also Downloading and installing a firmware update.
| Menu | Function |
| Update Firmware | initiates a firmware update while loading the firmware from the local computer to the Hub |
| Download Firmware | initiates a firmware update while loading the firmware to the Hub from: • https://tphubupdate.thinprint.com/1 with v1.3.9 and later • https://tphubupdate.thinprint.com/2 with v2.0 and laterNote: An update to v1.3.9 is only possible with v1.2.25: https://www.thinprint.com/hubupdate |
| Open | select the .tgz firmware update file (the numbers in the file name indicates both the new and the old version) |
| Download | download the firmware from www.thinprint.com |
| Confirm | starts the firmware update Suggestion: Finally, perform a system reboot. To do so, disconnect the device from the power supply, wait for half a minute and then reconnect it. |
| Cancel | cancels the firmware update |
Note! Perform a precautionary backup beforehand using the Backup option or with the PowerShell cmdlet Export-TPHubBackup.
System Time
As system time the ThinPrint Hub uses UTC (Coordinated Universal Time). In this menu (Illus. below) you can
- view the system time on the Hub
- assign the workstation’s system time to the Hub
- specify a time server to automatically provide the system time
The ThinPrint Hub connects to a time server automatically if it has access to the internet. If not, you should specify a company-internal one using ADDITIONAL TIME SERVER.
| Menu | Function |
| Additional time server | specify an additional time server to automatically provide the system time, here: pool.ntp.org – preferably a company-internal one (in addition to the listed time servers) |
| ThinPrint Hub time | view the Hub’s system time |
| assign the system time of your workstation | assign your workstation’s system time to the Hub, in case the given time servers can’t be reached |
| Save | saves the settings |
| Cancel | cancels the operation |
Logging
You can select which ThinPrint events are to be logged and how you can read the logs (Following Illus.):
| Menu | Function |
| Log level→ Errors and print job information (default) | only errors and information about executed print jobs will be logged (default setting) |
| Log level→ Errors only | |
| Log level→ All details | All details will be logged; this results in the largest volume of data. |
| Syslog server | Logs can be sent to a remote syslog server using TCP or UDP. Example (for Kiwi Syslog Server): tcp://192.168.149.222:1468 To disable syslog forwarding, leave this field empty. |
| Show Logs | shows the messages stored locally in the hub, with date and time |
| Download Logs | writes all messages stored locally in the hub to a .log file |
| Delete All Logs | • manually delete all messages stored locally in the hub • takes place automatically when the system is rebooted or after three days |
| Save | saves the settings |
| Cancel | cancels the operation |
Note! See also How is the detailed logging done? in the Troubleshooting section.
