Using the Show Users option, you obtain an overview of all available user accounts on the license server. You can also partly edit them directly in the TPDU.
Note! To display the users from the license server, you need to be using a domain account that allows you to configure the license server. Generally, this is not the domain administrator, but a normal domain user who is member of the local ThinPrint Configuration Admins group on the license server.
Normal domain user as a member of the local ThinPrint Configuration Admins group on the license server:
- You can click on the column header to sort the rows in the table.
User information obtained from the license server:
Table of user accounts
| Menu/Context menu | Description |
| Display Name | display name of the user account in the Active Directory |
| User Account | user account in the Active Directory |
| User SID | SID (Security Identifier) of the user account in the Active Directory |
| ThinPrint | enabled for printing with ThinPrint |
| MobilePrint | enabled for printing with Mobile Print |
| Date Enabled | date the user account was enabled |
| Date of License Release | end of the 28 day period following the activation of the account |
| Status: License used (can be removed) |
• user has been enabled for ThinPrint or Mobile Print for more than 28 days |
| Status: License used (bound) |
• user has been enabled for ThinPrint or Mobile Print for less than 28 days |
| Status: No license assigned |
• user is disabled (denied) for ThinPrint or Mobile Print • user can be freely reactivated or removed • license is not counted |
| Status: License blocked |
• user is disabled or was removed within 28 days after activation |
| Enable Selected User for ThinPrint |
• (re)activate user account |
| Disable Selected User for ThinPrint |
• disable user account (28 day old licenses become free again) |
| Recover Selected User |
• restore a removed user account |
| Remove Selected User |
• remove a user |
User information displayed anonymously:
Context menu: user accounts enabled, disabled, recovered or removed:
Filter functions
| Menu | Description |
| Enabled users | filter for enabled user accounts |
| Disabled users | filter for disabled user accounts |
| Removed users | filter for removed user accounts |
| Search for user account or SID |
• search for user accounts using their SAM account name or their SID |
Filtering user accounts:
Finding a user account:
More functions
| Menu/Button | Description |
| Show user names | user names from Active Directory accounts are displayed |
| Anonymous users names | instead of user names from Active Directory accounts, anonymized names are displayed |
| Recover all Removed Users |
• recover all removed user accounts |
| File→ Refresh or F5 | information is rescanned |
| File→ Export User List | Save account information in a report |
Save account information in a report
For reporting purposes, you can export the list of users (in the .mht or .csv formats). This is particularly useful for service providers.
- For this purpose, select File→ Export User List.
Exporting the user list:
You can then select from the following options:
| Menu/Button | Description |
| Complete user list | write all user accounts into the report |
| Filtered users | only write filtered user accounts into the report |
| Show user names | write user names from the Active Directory into the report |
| Anonymous user names | write anonymized names into the report |
| Choose Logo | place a specific company logo in the report |
| Save As | save in .mht or .csv format |
Selecting export options:
Saving report:
See also Creating TPDU report and Collecting support information.