Installing ThinPrint Client Mac

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  • Mac computer
    with Mac OS 10.13 (High Sierra), Mac OS 10.14 (Mojave) or Mac OS 10.15 (Catalina), 11, 12
  • ThinPrint Engine version 11 and later
    installed on the remote desktops (terminal servers or virtual desktops)
  • Printing over RDP
    • on the Mac:
      Web version of Jump Desktop version 8.8.28 and later (no App Store version!)
  • Printing over ICA
    • on the Mac:
      Citrix Workspace 19 and later
    • on the Windows virtual machine:
      Citrix XenApp (Citrix Virtual Apps) 7.15 LTRS and later

Make sure that the Citrix Receiver is installed. We recommend that the user opens a Citrix session before installing the ThinPrint Client. Alternatively, the user has to open a Citrix session after the ThinPrint Client installation and logout and login to the Mac.

You need administrator rights for all stages of installation and configuration.

Installing client software

  • Copy the installer ThinPrint_Client_ICA.dmg, ThinPrint_Client_RDP.dmg or ThinPrint_Client_TCP.dmg into a local folder on the Mac.
  • Double click on the .dmg file to unpack the archive.
  • Double click on ThinPrint Client ICA.pkg, ThinPrint Client RDP.pkg or ThinPrint Client TCP.pkg.

  • Confirm both the system information and the Welcome page with Continue.

System information

  • Accept the license agreement with Continue.

Accept the license agreement

  • Click Install.

Run the installer

  • Select the drive on which the software is to be installed.

Selectin the target drive

  • Enter your Mac credentials.


  • A message appears, to confirm that the installation was successful.
    The ThinPrint Client Mac will start automatically, when a user logs on to the Mac.

Installation successfully completed



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